According to KB article 905231, SharePoint has very specific reserved characters that are invalid for use in site names, subsite names, group names, folder names, and document names. This is frequently overlooked by SharePoint users. I would hazard a guess that many end users are not even aware of this information. How could users be aware of this when SharePoint lets users create content that contain these invalid characters? Please ensure that you and your fellow SharePoint users are aware of the following invalid characters: